The World Wide Web (Web) is a crucial resource for the employment, social networking, and entertainment of visually disabled1 users. However, Web pages are designed for visual interaction, and badly built pages, or those transformed into alternative forms (e.g, audio) by assistive technologies, loose the richness of the visual presentation and structural formatting, thereby becoming inaccessible. Our previous studies suggest that visually disabled users encounter two types of problem: those which are expected and can be adapted to, and those which are difficult and stressful, and can only be handled by coping.